How dental practices are using Aria.
Real numbers from real practices. We're publishing what we can — including the messy parts. More stories rolling out as customers approve.
Featured customers
WizKids Dental: Aria as the front line, not overflow
WizKids Dental routes every patient call to Aria first — 24/7, during AND after hours. Aria handles the call end-to-end and transfers to staff only when patient needs require human handoff. This isn't an overflow deployment. Aria is the primary receptionist.
The practice runs on Open Dental with full Aria two-way integration in production: voice agent answering every inbound call, chat widget on the website, SMS reminders, paired pediatric + ortho appointment scheduling, and dependent insurance verification all flowing through Aria. The front-desk team handles in-person patient care and the calls Aria escalates — not the routing work AI does well.
WizKids Dental & Orthodontics · Southern California · Pediatric + ortho specialty
Full case study with metrics published Q3 2026 with customer approval.
More stories coming soon
We're building out the case study library practice by practice — with customer approval before publication. If you're a current Aria customer with a story, we'd love to feature you.
How a solo dentist on Dentrix went from 32% missed-call rate to under 4%
Coming Q3 2026. Single-location, two-provider general dentistry. Story in approval.
5-location dental group: how AI front office freed 2 FTEs to focus on treatment coordination
Coming Q3 2026. 5 locations on Open Dental, ~3,200 calls/month combined. Story in approval.
14-location DSO standardizes insurance verification across all sites with Aria
Coming Q4 2026. Mixed PMS environment (Dentrix + Eaglesoft). Story in approval.
Pediatric dental practice: how AI receptionist handles parent-vs-child caller routing
Coming Q3 2026. Specialty practice with high after-school call volume.
Orthodontic practice: how Aria handles ortho consult bookings and treatment-fee questions
Coming Q4 2026. Multi-provider ortho practice on Dentrix.
Want to be featured?
If you're a current Aria customer with a story to tell, we'd love to talk. We handle approval, drafting, and final review with you — nothing gets published without your sign-off.
Tell us your story →