Currently: Dental
Building your Aria
Step 1 of 7
Step 1 · The practice
Whose front desk are we building?
Start with your practice name and what you focus on. This is the first thing Aria will say when the phone rings.
GeneralFamily, hygiene, restorative
PediatricKids-first, calm tone
CosmeticVeneers, whitening, consults
OrthoBraces, aligners, retainers
PerioGum therapy, maintenance
EndoRoot canals, referrals
Multi-specialtyGroups & multi-location
Step 2 · What Aria owns
Pick the loops you want closed.
Toggle on the work Aria should own. Each one changes what shows up on your operator dashboard. You can dial anything back later.
Answer calls (24/7)
Every ring picked up in under two seconds — daytime, after-hours, holidays.
✱ Adds a live-call panel with transcript, intent, and takeover button.
Book new patients
Aria captures name, DOB, chief complaint, insurance, and holds a slot.
✱ Adds the new-patient booking queue with insurance capture on the same screen.
Cancel / reschedule
Reschedule-first. Aria protects the slot before it releases.
✱ Adds a reschedule-first workflow so cancellations don't leak from the schedule.
Insurance intake
Captures carrier, member ID, group, and subscriber during the call.
✱ Adds an insurance intake column with plan lookup and eligibility notes.
Payments
Takes card payment on-call for co-pays, deposits, and balance clears.
✱ Adds a Stripe write-back queue with confirmation SMS to the patient.
Recall dialing (outbound)
Dials lapsed & due-for-hygiene patients and books them back in.
✱ Adds an outbound recall dashboard with per-day dial limits and outcomes.
After-hours only mode
Nights, weekends, holidays. Your team owns the day.
✱ Runs Aria only outside business hours — front desk stays primary during the day.
Overflow only mode
Aria backs up your front desk during peak hours.
✱ Aria picks up only when the phone rings past the front desk. Silent otherwise.
Step 3 · Channels
Where should Aria show up?
Every channel has the same brain and the same rules. Toggle on the surfaces you want to run today.
Voice
Every call answered in under two seconds. Full transcript on every conversation.
Incoming call · 0:14
(415) 555-0142
Aria answering…
"Thanks for calling. Are you a current patient, or would you like to book your first visit?"
Website chat
A small pearl in the corner. Books, verifies, and answers in the same voice.
Aria · online
Hi! Are you taking new patients?
We are — welcome. What day works for a first visit?
Thursday afternoon if possible.
Thursday 3:20pm is open. Want me to hold it?
SMS
Two-way texting that behaves like your best team member. Reschedules, confirmations, and follow-ups.
Aria — front deskText · Today 2:14pm
Hi Maria — you're on for Thursday at 3:20. Want me to text you a reminder the morning of?
Yes please.
Done. See you Thursday. 🦷
Step 4 · Voice identity
Pick the voice callers will love.
Play each voice, then pick the one your patients would trust with their day.
Prefer a different voice? Hear all 17 on /voices/
Or clone your own voice
Upload sample →
Send a 60-second sample and we'll build a proprietary voice tuned for your brand.
Step 5 · Personality
How should Aria feel on the line?
Pick one. This shapes phrasing, pacing, and how much small talk lives in every call.
Warm
"So glad you called — let's find a time that works for you."
Clinical
"To confirm, you're scheduling a hygiene appointment. Is that correct?"
Concise
"Thursday, 3:20. Any conflicts?"
Multilingual
"Hola — puedo continuar en español. ¿En qué le ayudo?"
Step 6 · Hours & handoff
When should Aria run, and when should a human take over?
Set your hours of operation, then decide the moments Aria hands the call to a human on your team.
Autonomy dial
After-hours
OffAfter-hoursOverflowPrimary
Aria runs only outside your team's working hours. Days stay with your front desk.
Step 7 · Systems of record
Where should Aria write everything down?
Toggle on the systems that already run your practice. Aria writes to them the way a great front desk would — appointments, notes, and payments end up where they belong.
OD
Open Dental
Bi-directional. Aria reads your schedule and writes appointments back.
✱ Aria writes appointments, patient notes, and insurance data back to your patient chart.
Dx
Dentrix
Bi-directional writes for appointments and patient records.
✱ Aria writes appointments and patient info back to your practice management system.
Es
Eaglesoft
Bi-directional writes for appointments and patient records.
✱ Aria writes appointments and patient info back to your patient chart.
GC
Google Calendar
Live-writes appointments and blocks. Reads existing holds.
✱ Aria writes appointments to your team's shared Google Calendar in real time.
St
Stripe
On-call payments with automatic write-back and patient tagging.
✱ Aria takes payments on-call and writes them back to your Stripe account with the patient reference.
Write-back proof: Aria doesn't just talk. It logs every appointment, note, and payment into the system you already trust — with a full transcript audit trail behind it.
Almost done · Review
Your Aria for your practice.
Here's the front desk you just built. Book a deploy call and we'll turn this into a live number, live chat, and a live SMS thread — usually inside a week.
Aria for your practice
Configuration summary
0
Estimated jobs per week
Based on your hours & the loops you selected. Actual volume varies by patient base.
Saved. Come back when you're ready.