Aria for Dentrix Ascend. Cloud-native AI front office for cloud-native dentistry.
No generally available Dentrix Ascend integration. Custom work only if scoped. Voice, chat, and eligibility do not require it.
Dentrix Ascend is Henry Schein's cloud rewrite of Dentrix — and the difference matters. There is no generally available Dentrix Ascend integration. Custom work only if it is scoped. Voice, chat, and eligibility do not require Ascend. Native Dentrix write-back is also on the roadmap, not a live connection.
How Aria works with Dentrix Ascend
No generally available native integration. Custom work only if scoped. Voice and chat work without Ascend.
Cloud-native, no on-prem agent
Aria does not connect to the Ascend API today. Voice answering does not depend on Ascend.
Real-time patient lookup
Ascend patient lookup is not available. It is not a live read on the call.
Live schedule visibility
Aria does not read the Ascend schedule. Bookings land on Google Calendar or a confirmation queue unless a custom path is scoped.
Insurance verification
Eligibility runs during the call and does not require Ascend. Writing the result into Ascend is not a generally available integration.
Multi-location aware
Aria does not route calls from an Ascend tenant. There is no generally available Ascend integration.
OAuth 2.0 + scoped access
Aria does not request Ascend API scopes. There is no generally available Ascend connection.
There is no Ascend connection to turn on today. Voice and chat go live within 24 hours regardless.
What you do
You do not grant Ascend API access for voice, chat, and eligibility. A native Ascend connection is not generally available.
What we do
Set up voice, chat, eligibility, and the calendar or confirmation queue the front desk uses. A native Ascend connection is custom only if scoped.
What's in the works
We'd rather be honest about what's coming than overstate what's shipped today. Here's the Dentrix Ascend roadmap:
- → Patient, schedule, and insurance sync (not generally available)
- → Appointment write-back (custom only if scoped)
- → Insurance write-back (not generally available)
- → Recall list sync (not generally available)
- → Multi-location Ascend routing (not generally available)
Why Ascend practices choose Aria
Practices on Ascend can use Aria for voice, chat, and eligibility without an Ascend connection. There is no generally available native integration. Custom work only if scoped.
Frequently asked questions
Is Dentrix Ascend the same as Dentrix?
Do I need a Henry Schein partner agreement to enable this?
What about Dentrix Enterprise (the DSO version)?
Can Aria run for a multi-location group on Ascend?
What does it cost to add Aria on top of Dentrix Ascend?
What Aria is built to do with Ascend.
There is no generally available Ascend integration, and no Ascend client results to publish. Voice, chat, and eligibility do not require Ascend. No practice is published as a client.
How Aria for Ascend differs from generic AI receptionists.
Ascend and on-prem Dentrix are different products. Aria does not claim a live connection to either. Dentrix write-back is on the roadmap. Ascend is custom only if scoped.
See Aria running with Dentrix Ascend live.
30-minute demo. We'll authenticate against a sandbox Ascend tenant and walk through the API depth for your specific setup.