Aria for Denticon. The AI front office that scales with your DSO.

Built for practices on Denticon. No generally available Denticon integration. Voice and chat work without it.

Denticon, by Planet DDS, is a cloud PMS many groups use. Aria does not have a generally available Denticon connection. Voice, chat, and eligibility work without it. Open Dental write-back is the native PMS connection that ships today.

How Aria works with Denticon

No generally available native Denticon integration. Custom work only if scoped. Voice and chat work without Denticon.

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Multi-location aware from day one

Aria can answer calls for more than one office. It does not book those calls into Denticon. There is no generally available Denticon connection.

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Cloud-native, no shim

Aria does not authenticate to the Denticon API. There is no generally available Denticon connection.

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Cross-location patient lookup

Aria does not look up callers in a Denticon tenant. Cross-location chart reads are not available.

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Insurance verification

Eligibility runs during the call and does not require Denticon. Writing the result into Denticon is not a generally available integration.

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Group-level reporting

Per-office and roll-up reporting on call volume, booking conversion, and after-hours capture. Built for the DSO operations team, not just the front desk.

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Scoped, revocable access

Aria does not use Denticon API credentials. There is no generally available Denticon connection.

Setup time: voice and chat do not wait on Denticon

There is no Denticon connection to turn on today. Voice and chat live within 48 hours regardless.

What you do

You do not provide Denticon API credentials for voice, chat, and eligibility. A native Denticon connection is not generally available.

What we do

Set up voice, chat, eligibility, and the calendar or confirmation queue the front desk uses. A native Denticon connection is custom only if scoped.

What's in the works

We'd rather be honest about what's coming than overstate what's shipped today. Here's the Denticon roadmap:

  • → Patient, schedule, and insurance sync (not generally available)
  • → Appointment write-back (not generally available)
  • → Cross-location patient matching (not generally available)
  • → Insurance write-back (not generally available)
  • → Recall list sync (not generally available)
  • → Group-level Denticon dashboard (not generally available)

Why DSOs on Denticon choose Aria

A group on Denticon can use Aria for voice, chat, and eligibility without a Denticon connection. Aria does not book into a Denticon operatory. There is no published group result.

Frequently asked questions

We're a 25-office DSO on Denticon. Can Aria run for all of us at once?
Yes — but most large groups prefer a phased rollout. We typically start with 2–3 pilot offices for the first 30 days, validate the routing rules and call patterns, then onboard the rest in waves. The infrastructure is the same regardless of group size; the rollout cadence is what changes.
Can Aria handle our existing Denticon-native call routing rules?
Aria's routing layer sits in front of any per-office call flows you already have. We can match your existing escalation patterns (transfer to billing, transfer to office manager, route emergencies to on-call) on a per-office or group-wide basis.
Does Aria conflict with Planet DDS's Patient Engagement tools?
No. If you already use Planet DDS's reminder or two-way text engine, Aria's reminders can be turned off so you don't double-message patients. Voice and inbound chat work the same regardless.
What does Aria cost at DSO scale?
Pricing scales with locations and call volume, not per-seat. Talk to us about your office count and rough monthly call volume and we'll quote a group rate. Most multi-location DSOs see lower per-office Aria spend than single-location practices because the platform overhead is shared.
Is Aria HIPAA-compliant for DSO use?
Yes. We sign a BAA with the operating entity (DSO or MSO) and apply per-location data scoping. PHI is encrypted at rest with AES-256-GCM and in transit with TLS. See /security for the full posture.

What we expect Denticon DSOs on Aria to see.

Until Denticon write-back ships, there are no Denticon client results to publish. Voice, chat, and eligibility are product capabilities and do not depend on that write-back. No practice is published as a client, and no booking totals are claimed.

How Aria for Denticon differs from generic DSO call centers.

Aria does not write calls back to Denticon. Voice, chat, and eligibility work without a Denticon connection. Open Dental is the PMS with native write-back today.

See Aria running with Denticon at DSO scale.

30-minute demo. We'll walk through the multi-location routing model, the Denticon API depth on our roadmap, and pricing that makes sense for your office count.